--- title: "5 Star Review By John Criswell" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13681-our-shower-developed-a-leak-which-made-using-the-shower-nearly-impossible-we-called.html" date: "2026-08-28T10:20:46+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://victor.colintheplumberllc.com/) - [ Plumbing](https://victor.colintheplumberllc.com/victor-plumbers.html) - [ Residential](https://victor.colintheplumberllc.com/victor-plumbers/residental-plumbing-victor.html) - [ Leaks and Repipes](https://victor.colintheplumberllc.com/victor-plumbers/leak-detection-victor.html) - [ Faucets & Sinks](https://victor.colintheplumberllc.com/victor-plumbers/faucet-plumbers-victor.html) - [ Showers & Tubs](https://victor.colintheplumberllc.com/victor-plumbers/shower-plumbers-victor.html) - [ Toilet Plumbing](https://victor.colintheplumberllc.com/victor-plumbers/toilet-plumbers-victor.html) - [ Sump Pumps](https://victor.colintheplumberllc.com/victor-plumbers/sump-pump-victor.html) - [ Commercial Plumbing](https://victor.colintheplumberllc.com/victor-plumbers/commercial-plumbing-victor.html) - [ New Water Lines](https://victor.colintheplumberllc.com/victor-plumbers/new-water-line-victor.html "Trenchless Water Line Installation Victor | Trenchless Water Line Repairs Victor") - [ Water Quality Solutions](https://victor.colintheplumberllc.com/victor-plumbers/water-softeners-victor.html) - [ Accessibility Upgrades](https://victor.colintheplumberllc.com/victor-plumbers/accessibility-bathroom-remodel-victor.html) - [ Bathroom Remodeling](https://victor.colintheplumberllc.com/victor-plumbers/bathroom-renovations-victor.html) - [ Drains](https://victor.colintheplumberllc.com/drain-cleaning-victor.html) - [ Drains & Sewers ](https://victor.colintheplumberllc.com/drain-cleaning-victor/drain-sewer-cleaning-repairs-victor.html) - [ Trenchless Sewer Relining](https://victor.colintheplumberllc.com/drain-cleaning-victor/sewer-pipe-relining-victor.html) - [ Septic](https://victor.colintheplumberllc.com/drain-cleaning-victor/septic-system-services-victor.html) - [ Relining](https://victor.colintheplumberllc.com/drain-cleaning-victor/sewer-pipe-relining-victor.html) - [ Water Heaters](https://victor.colintheplumberllc.com/water-heaters-victor.html) - [ Water Heaters](https://victor.colintheplumberllc.com/water-heaters-victor/repair-water-heater-victor.html) - [ Tankess Water Heaters](https://victor.colintheplumberllc.com/water-heaters-victor/tankless-water-heater-victor.html) - [ Why Colin](https://victor.colintheplumberllc.com/guarantee.html) - [ Your Guarantee](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - [ Testimonials](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ About Us](https://victor.colintheplumberllc.com/guarantee/about-colin-the-plumber.html) - [ Areas](https://victor.colintheplumberllc.com/victor-ny-plumbing-contractors.html) - [ Careers](https://victor.colintheplumberllc.com/careers.html) - [ Call Us](https://victor.colintheplumberllc.com/call-colin-the-plumber.html) - [ Call Us Today](https://victor.colintheplumberllc.com/call-colin-the-plumber/call-colin-the-plumber.html) - [ Book Online](https://victor.colintheplumberllc.com/call-colin-the-plumber/book-online.html) - [ Careers](https://victor.colintheplumberllc.com/call-colin-the-plumber/careers.html) - [ Terms & Privacy](https://victor.colintheplumberllc.com/call-colin-the-plumber/privacy-policy.html) - [ Search](https://victor.colintheplumberllc.com/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted Victor Plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/ea/reviews-totals-google-eaeec39d.png) ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [ ![Victors' Award Winning Plumbing Service](https://victor.colintheplumberllc.com/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Victor - Award Winning Service - ![Plumbers in Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://victor.colintheplumberllc.com/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Victor Plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://victor.colintheplumberllc.com/call-colin-the-plumber.html) - ![New Water Heater Discount Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Special Plumbing Discount Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/9a/friday-special-1-9ad239a6.png) - ![Fast, On-Time Plumbing Service In Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![Sewer Clearing Discount Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/df/2024-o-drain-cleaning-special-2b-df42d23e.png) - ![Trusted Victor Plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) - ![Free Sump Pump Application In Victor*](https://victor.colintheplumberllc.com/templates/pmtheme/cache/be/2024-o-free-app-sump-pump-be510b4c.png) - ![Fast, On-Time Plumbing Service In Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![New Faucet Discount Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/27/2024-o-new-faucet-discount-275a4b46.png) - ![Friendly Local Plumbers in Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Plumbing Financing Available In Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/f7/2024-o-financing-available-f7d7ca73.png) - ![Trusted Victor Plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) [](#) [](#) 5 Star Review By John Criswell Our shower developed a leak which made using the shower nearly impossible. We called Colin, and despite his busy schedule, he came over in the evening, quickly diagnosed the source of the leak, explained to us in simple language what was wrong (water was pushing back from the faucet because the pipe to which it connected was barely long enough), and fixed it. When we told him we were new home owners, Colin went beyond the call of duty and offered to do a quick check of the basement plumbing; he noted an issue which we should keep an eye on. Colin was friendly, quick, accommodating, professional and just excellent, and we will be calling him the next time we need a plumber. - [ Prev](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13682-colin-was-awesome-he-took-time-to-explain-all-of-our-options-and-showed.html) - [Next ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13680-i-came-home-recently-to-find-water-pouring-through-my-kitchen-light-fixture-from.html) [ Back to All Reviews ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Victor, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Victor, call Colin The Plumber!](https://victor.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Victor, call Colin The Plumber!](https://victor.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Victor, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Victor plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Victor plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Nikki Butler ★★★★★ A huge thank you to Colin for getting our leaky basement pipes fixed and getting the clogged drain cleared out! I appreciate the detailed explanations of what was wrong and what you would need to d... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13881-a-huge-thank-you-to-colin-for-getting-our-leaky-basement-pipes-fixed-and.html) - [ Samantha Webster ★★★★★ He did work on our professional office building. He troubleshooted and solved the problem. Spent the extra time to get it right. Job well done. ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13734-he-did-work-on-our-professional-office-building-he-troubleshooted-and-solved-the-problem.html) - [ Lori Infantino ★★★★★ I had a screw stuck my garbage disposal, I called Colin , Nick came the next day gave me options with fair prices . It was a quick fix and reasonably good price . Great job by Nick who was friendly... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13785-i-had-a-screw-stuck-my-garbage-disposal-i-called-colin--nick-came.html) - [ Trevor Lake ★★★★★ I would highly recommend Colin The Plumber if you find yourself in need of a professional, Knowledgeable and Fair Plumber. I will definitely be calling him again if needed ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13696-i-would-highly-recommend-colin-the-plumber-if-you-find-yourself-in-need-.html) - [ David Sanchez ★★★★★ Colin the Plumber helped us clear our drain soon after we called. He was prompt, communicative and I love all the streamlined electronic communication and payment systems. Will refer and use again! ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13811-colin-the-plumber-helped-us-clear-our-drain-soon-after-we-called-he-was.html) - [ Nancy Stacy ★★★★★ Colin the Plumber was fantastic!!! He is highly skilled, knowledgeable, conscientious, and thorough. He didn't leave job until problem was completely resolved. I'm now a new customer. I highly reco... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13706-colin-the-plumber-was-fantastic-he-is-highly-skilled-knowledgeable-conscientious-and-thorough-he.html) - [ Tina Gergely ★★★★★ Colin responded to us within hours of my husband contacting him and came out within 48 hours. He had our problem (standing water in our bathtub) solved within 5 minutes and didn’t charge us a thing... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13767-colin-responded-to-us-within-hours-of-my-husband-contacting-him-and-came-out.html) - [ Haley Schiefer ★★★★★ Colin was incredibly responsive and professional when we reached out for assistance on installing a new dishwasher and faucet. From the point of first contact to completion, Colin kept us updated e... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13875-colin-was-incredibly-responsive-and-professional-when-we-reached-out-for-assistance-on-installing.html) - [ Amanda Roberts ★★★★★ Colin was fantastic. The day before Thanksgiving I was stressing because my garbage disposal was jammed He took his time and got it to work. He saved the day.. thank you. ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13659-colin-was-fantastic-the-day-before-thanksgiving-i-was-stressing-because-my-garbage-disposal.html) - [ Patricia Wood ★★★★★ Couldn't be more happier with the service I received. Needed a new garbage disposal installed. Nick came to my house on time, worked cleanly and professionally. Priced extremely reasonable. Would d... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13736-couldnt-be-more-happier-with-the-service-i-received-needed-a-new-garbage-disposal.html) - [ Sarah V ★★★★★ I contacted Colin for information re a new hot water tank. He provided a quote via email and clearly outlined possible added expenses (ie having to possibly update venting to bring to code). It was... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13712-i-contacted-colin-for-information-re-a-new-hot-water-tank-he-provided-.html) - [ Maggie Abbott ★★★★★ I messaged with our concerns/needs and they came out the very next day and solved the issue! Very reasonable pricing, worked cleanly and were respectful of our home. He was very knowledgable and ed... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13766-i-messaged-with-our-concernsneeds-and-they-came-out-the-very-next-day-and.html) - [ TDOK64 ★★★★★ Last night the pipe above the water heater started to leak. We turned off the water and called Colin. He stopped by this morning and did an excellent job repairing the old piping. A very pleasant y... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13689-last-night-the-pipe-above-the-water-heater-started-to-leak-we-turned-off.html) - [ Jackson Simeone ★★★★★ The plumber was amazing! Got here real fast, same day repair! Able to get the repair done quickly! ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13724-the-plumber-was-amazing-got-here-real-fast-same-day-repair-able-to-get.html) - [ jmine170 ★★★★★ We had no hot water. He was able to fix the intake piping size of my tankless water heater and fix a leak in the water pipe the same day that I called! ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13667-we-had-no-hot-water-he-was-able-to-fix-the-intake-piping-size.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://victor.colintheplumberllc.com/victor-plumbers/toilet-plumbers-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://victor.colintheplumberllc.com/drain-cleaning-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://victor.colintheplumberllc.com/victor-plumbers/faucet-plumbers-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://victor.colintheplumberllc.com/victor-plumbers/leak-detection-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://victor.colintheplumberllc.com/water-heaters-victor/tankless-water-heater-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://victor.colintheplumberllc.com/victor-plumbers/commercial-plumbing-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://victor.colintheplumberllc.com/victor-plumbers/leak-detection-victor.html) [](#) [](#) [![Call Colin The Plumber Now!](https://victor.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://victor.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://victor.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://victor.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Victor [ Click to view page in markdown format ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13681-our-shower-developed-a-leak-which-made-using-the-shower-nearly-impossible-we-called.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://victor.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://victor.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://victor.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By John Criswell", "item": "https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13681-our-shower-developed-a-leak-which-made-using-the-shower-nearly-impossible-we-called.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Our shower developed a leak which made using the shower nearly impossible. We called Colin, and despite his busy schedule, he came over in the evening, quickly diagnosed the source of the leak, explained to us in simple language what was wrong (water was pushing back from the faucet because the pipe to which it connected was barely long enough), and fixed it. When we told him we were new home owners, Colin went beyond the call of duty and offered to do a quick check of the basement plumbing; he noted an issue which we should keep an eye on. Colin was friendly, quick, accommodating, professional and just excellent, and we will be calling him the next time we need a plumber.", "url": "https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13681-our-shower-developed-a-leak-which-made-using-the-shower-nearly-impossible-we-called.html", "datePublished": "2023-01-20T19:00:00-05:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://victor.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://victor.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "John Criswell", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```