--- title: "5 Star Review By John Criswell" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13681-our-shower-developed-a-leak-which-made-using-the-shower-nearly-impossible-we-called.html" date: "2026-08-28T10:21:09+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://victor.colintheplumberllc.com/) - [ Plumbing](https://victor.colintheplumberllc.com/victor-plumbers.html) - [ Residential](https://victor.colintheplumberllc.com/victor-plumbers/residental-plumbing-victor.html) - [ Leaks and Repipes](https://victor.colintheplumberllc.com/victor-plumbers/leak-detection-victor.html) - [ Faucets & Sinks](https://victor.colintheplumberllc.com/victor-plumbers/faucet-plumbers-victor.html) - [ Showers & Tubs](https://victor.colintheplumberllc.com/victor-plumbers/shower-plumbers-victor.html) - [ Toilet Plumbing](https://victor.colintheplumberllc.com/victor-plumbers/toilet-plumbers-victor.html) - [ Sump Pumps](https://victor.colintheplumberllc.com/victor-plumbers/sump-pump-victor.html) - [ Commercial Plumbing](https://victor.colintheplumberllc.com/victor-plumbers/commercial-plumbing-victor.html) - [ New Water Lines](https://victor.colintheplumberllc.com/victor-plumbers/new-water-line-victor.html "Trenchless Water Line Installation Victor | Trenchless Water Line Repairs Victor") - [ Water Quality Solutions](https://victor.colintheplumberllc.com/victor-plumbers/water-softeners-victor.html) - [ Accessibility Upgrades](https://victor.colintheplumberllc.com/victor-plumbers/accessibility-bathroom-remodel-victor.html) - [ Bathroom Remodeling](https://victor.colintheplumberllc.com/victor-plumbers/bathroom-renovations-victor.html) - [ Drains](https://victor.colintheplumberllc.com/drain-cleaning-victor.html) - [ Drains & Sewers ](https://victor.colintheplumberllc.com/drain-cleaning-victor/drain-sewer-cleaning-repairs-victor.html) - [ Trenchless Sewer Relining](https://victor.colintheplumberllc.com/drain-cleaning-victor/sewer-pipe-relining-victor.html) - [ Septic](https://victor.colintheplumberllc.com/drain-cleaning-victor/septic-system-services-victor.html) - [ Relining](https://victor.colintheplumberllc.com/drain-cleaning-victor/sewer-pipe-relining-victor.html) - [ Water Heaters](https://victor.colintheplumberllc.com/water-heaters-victor.html) - [ Water Heaters](https://victor.colintheplumberllc.com/water-heaters-victor/repair-water-heater-victor.html) - [ Tankess Water Heaters](https://victor.colintheplumberllc.com/water-heaters-victor/tankless-water-heater-victor.html) - [ Why Colin](https://victor.colintheplumberllc.com/guarantee.html) - [ Your Guarantee](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - [ Testimonials](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ About Us](https://victor.colintheplumberllc.com/guarantee/about-colin-the-plumber.html) - [ Areas](https://victor.colintheplumberllc.com/victor-ny-plumbing-contractors.html) - [ Careers](https://victor.colintheplumberllc.com/careers.html) - [ Call Us](https://victor.colintheplumberllc.com/call-colin-the-plumber.html) - [ Call Us Today](https://victor.colintheplumberllc.com/call-colin-the-plumber/call-colin-the-plumber.html) - [ Book Online](https://victor.colintheplumberllc.com/call-colin-the-plumber/book-online.html) - [ Careers](https://victor.colintheplumberllc.com/call-colin-the-plumber/careers.html) - [ Terms & Privacy](https://victor.colintheplumberllc.com/call-colin-the-plumber/privacy-policy.html) - [ Search](https://victor.colintheplumberllc.com/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted Victor Plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/ea/reviews-totals-google-eaeec39d.png) ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [ ![Victors' Award Winning Plumbing Service](https://victor.colintheplumberllc.com/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Victor - Award Winning Service - ![Plumbers in Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://victor.colintheplumberllc.com/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Victor Plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://victor.colintheplumberllc.com/call-colin-the-plumber.html) - ![New Water Heater Discount Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Special Plumbing Discount Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/9a/friday-special-1-9ad239a6.png) - ![Fast, On-Time Plumbing Service In Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![Sewer Clearing Discount Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/df/2024-o-drain-cleaning-special-2b-df42d23e.png) - ![Trusted Victor Plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) - ![Free Sump Pump Application In Victor*](https://victor.colintheplumberllc.com/templates/pmtheme/cache/be/2024-o-free-app-sump-pump-be510b4c.png) - ![Fast, On-Time Plumbing Service In Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![New Faucet Discount Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/27/2024-o-new-faucet-discount-275a4b46.png) - ![Friendly Local Plumbers in Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Plumbing Financing Available In Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/f7/2024-o-financing-available-f7d7ca73.png) - ![Trusted Victor Plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) [](#) [](#) 5 Star Review By John Criswell Our shower developed a leak which made using the shower nearly impossible. We called Colin, and despite his busy schedule, he came over in the evening, quickly diagnosed the source of the leak, explained to us in simple language what was wrong (water was pushing back from the faucet because the pipe to which it connected was barely long enough), and fixed it. When we told him we were new home owners, Colin went beyond the call of duty and offered to do a quick check of the basement plumbing; he noted an issue which we should keep an eye on. Colin was friendly, quick, accommodating, professional and just excellent, and we will be calling him the next time we need a plumber. - [ Prev](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13682-colin-was-awesome-he-took-time-to-explain-all-of-our-options-and-showed.html) - [Next ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13680-i-came-home-recently-to-find-water-pouring-through-my-kitchen-light-fixture-from.html) [ Back to All Reviews ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Victor, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Victor, call Colin The Plumber!](https://victor.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Victor, call Colin The Plumber!](https://victor.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Victor, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Victor plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Victor plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Maria Horton ★★★★★ 5 Stars for Colin. He came right over when our basement flooded from the storm. Even though we had pressurized caps plugging the drains, the storm blew them out due to the pressure - Colin put in h... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13737-5-stars-for-colin-he-came-right-over-when-our-basement-flooded-from-.html) - [ Jesse Palermo ★★★★★ Colin and his team are fast, clean and professional. Highly recommend for jobs big and small. ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13789-colin-and-his-team-are-fast-clean-and-professional-highly-recommend-for-jobs-big.html) - [ justin raimondi ★★★★★ Had a kitchen sink back up called at night. Collin came out the next day and helped me understand the problem and give me my best options for fixing it . I highly recommend Collin for all your plum... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13744-had-a-kitchen-sink-back-up-called-at-night-collin-came-out-the-next.html) - [ TDOK64 ★★★★★ Last night the pipe above the water heater started to leak. We turned off the water and called Colin. He stopped by this morning and did an excellent job repairing the old piping. A very pleasant y... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13689-last-night-the-pipe-above-the-water-heater-started-to-leak-we-turned-off.html) - [ Haley Schiefer ★★★★★ Colin was incredibly responsive and professional when we reached out for assistance on installing a new dishwasher and faucet. From the point of first contact to completion, Colin kept us updated e... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13875-colin-was-incredibly-responsive-and-professional-when-we-reached-out-for-assistance-on-installing.html) - [ Maddie SeGuin ★★★★★ Cannot recommend Colin enough! We have used his services/expertise for a number of fixes/updates to our plumbing and he has always exceeded our expectations. He is kind, fair, reliable, and his cus... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13715-cannot-recommend-colin-enough-we-have-used-his-servicesexpertise-for-a-number-of-fixesupdates.html) - [ Chris Minicucci ★★★★★ Colin is awesome. Responsive and prompt, and makes sure he does the job right. Highly recommend! ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13707-colin-is-awesome-responsive-and-prompt-and-makes-sure-he-does-the-job-right.html) - [ J.M.B ★★★★★ Colin was absolutely wonderful, expert at his craft ?? super clean job!!! If you have any type of plumbing job I would 100% recommend him from a quick fix to a job like mine, basically building a b... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13674-colin-was-absolutely-wonderful-expert-at-his-craft--super-clean-job-if-you.html) - [ TAZAWARYA AHLA (HEBREW ZEL_EL) ★★★★★ Colin is a gentleman he provides great service with a great attitude. I'm a new homeowner and was in need of a plumber, Colin is now my go to Plumber. I would highly recommend you won't be disappoi... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13800-colin-is-a-gentleman-he-provides-great-service-with-a-great-attitude-im-.html) - [ Jeanette Irizarry ★★★★★ Great service and fast response. Thank you for working with me, being upfront and transparent about all that was needed and the costs. Will definitely use you again. ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13837-great-service-and-fast-response-thank-you-for-working-with-me-being-upfront-and.html) - [ danielle Coleman ★★★★★ Colin was super communicative and let me know when he would arrive and gave me a heads up 5 minutes prior. Which as someone who works from home- is so helpful. He was pleasant and helpful. He char... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13771-colin-was-super-communicative-and-let-me-know-when-he-would-arrive-and-gave.html) - [ Kimberly Orcutt ★★★★★ Colin and Nick were both professional, friendly, and went above and beyond to help us with our plumbing issues. They fit us in quickly and would highly recommend them to others. ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13756-colin-and-nick-were-both-professional-friendly-and-went-above-and-beyond-to-help.html) - [ Bob Schultz ★★★★★ Great job by Colin. He unplugged the kitchen drain and ensured that everything was leak tight before leaving. He arrived before the scheduled time which was great. We'll gladly use him again but ho... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13699-great-job-by-colin-he-unplugged-the-kitchen-drain-and-ensured-that-everything-was.html) - [ Rick Kellar ★★★★★ Colin installed a Hot water Tank! He was in and out in just over an hour. He did an outstanding job! He is friendly and knowledgeable. He went over everything with me and he never seemed rushed to ... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13783-colin-installed-a-hot-water-tank-he-was-in-and-out-in-just-over.html) - [ Alex Shoemaker ★★★★★ I had the absolute pleasure to work with Nick. He took the time to review every detail about the situation, kept me informed the entire time and gave advice on what to look out for in the future to... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13823-i-had-the-absolute-pleasure-to-work-with-nick-he-took-the-time-.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://victor.colintheplumberllc.com/victor-plumbers/toilet-plumbers-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://victor.colintheplumberllc.com/drain-cleaning-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://victor.colintheplumberllc.com/victor-plumbers/faucet-plumbers-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://victor.colintheplumberllc.com/victor-plumbers/leak-detection-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://victor.colintheplumberllc.com/water-heaters-victor/tankless-water-heater-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://victor.colintheplumberllc.com/victor-plumbers/commercial-plumbing-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://victor.colintheplumberllc.com/victor-plumbers/leak-detection-victor.html) [](#) [](#) [![Call Colin The Plumber Now!](https://victor.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://victor.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://victor.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://victor.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Victor Marketing & Website: [![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://victor.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://victor.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://victor.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By John Criswell", "item": "https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13681-our-shower-developed-a-leak-which-made-using-the-shower-nearly-impossible-we-called.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Our shower developed a leak which made using the shower nearly impossible. We called Colin, and despite his busy schedule, he came over in the evening, quickly diagnosed the source of the leak, explained to us in simple language what was wrong (water was pushing back from the faucet because the pipe to which it connected was barely long enough), and fixed it. When we told him we were new home owners, Colin went beyond the call of duty and offered to do a quick check of the basement plumbing; he noted an issue which we should keep an eye on. Colin was friendly, quick, accommodating, professional and just excellent, and we will be calling him the next time we need a plumber.", "url": "https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13681-our-shower-developed-a-leak-which-made-using-the-shower-nearly-impossible-we-called.html", "datePublished": "2023-01-20T19:00:00-05:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://victor.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://victor.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "John Criswell", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```