--- title: "5 Star Review By James Chodak" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13711-my-water-heater-died-today-and-we-had-water-all-over-the-basement-floor.html" date: "2026-08-28T09:26:37+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://victor.colintheplumberllc.com/) - [ Plumbing](https://victor.colintheplumberllc.com/victor-plumbers.html) - [ Residential](https://victor.colintheplumberllc.com/victor-plumbers/residental-plumbing-victor.html) - [ Leaks and Repipes](https://victor.colintheplumberllc.com/victor-plumbers/leak-detection-victor.html) - [ Faucets & Sinks](https://victor.colintheplumberllc.com/victor-plumbers/faucet-plumbers-victor.html) - [ Showers & Tubs](https://victor.colintheplumberllc.com/victor-plumbers/shower-plumbers-victor.html) - [ Toilet Plumbing](https://victor.colintheplumberllc.com/victor-plumbers/toilet-plumbers-victor.html) - 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![New Water Heater Discount Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Special Plumbing Discount Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/9a/friday-special-1-9ad239a6.png) - ![Fast, On-Time Plumbing Service In Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![Sewer Clearing Discount Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/df/2024-o-drain-cleaning-special-2b-df42d23e.png) - ![Trusted Victor Plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) - ![Free Sump Pump Application In Victor*](https://victor.colintheplumberllc.com/templates/pmtheme/cache/be/2024-o-free-app-sump-pump-be510b4c.png) - 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We called Colin at 11 am on a Saturday morning, he called back right away and was able to come over at 4:30, by 5:45 was had a new water heater. Colin made sure to wear covers over his boots everytime he entered the house, he was professional, courteous and friendly. He was reasonably Priced and did not charge us extra to work on Saturday. I would highly recommend Colin for any plumbing needs. - [ Prev](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13859-we-had-an-awwful-smell-and-gross-sludge-coming-up-from-our-kitchen-drains.html) - [Next ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13710-colin-was-great-my-grandmother-had-a-back-up-she-called-two-other-places.html) [ Back to All Reviews ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Victor, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Victor, call Colin The Plumber!](https://victor.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Victor, call Colin The Plumber!](https://victor.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Victor, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Victor plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Victor plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Chris Simmons ★★★★★ Very quick response for a gas dryer hookup issue, will happily use their services for future work! ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13745-very-quick-response-for-a-gas-dryer-hookup-issue-will-happily-use-their-services.html) - [ Raven 76 ★★★★★ Nick needs a raise!!! I am ecstatic with the service! This was an urgent need and Nick got here quickly, and diagnosed the problem in a few minutes. The service was also quite inexpensive. I will b... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13739-nick-needs-a-raise-i-am-ecstatic-with-the-service-this-was-an-urgent.html) - [ Vincent Furia ★★★★★ Quick and professional service. Nick informed me of a couple options to go with before they started working on my bathroom plumbing. I chose my opinion and work was done in a timely manner without ... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13821-quick-and-professional-service-nick-informed-me-of-a-couple-options-to-go-with.html) - [ Tuan T. Tran ★★★★★ Called me and came within 20minutes! Assessed my situation left came back with parts and less than an hour problem solved!!! I could have been more happier!!! Best part is he gave me a discount, th... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13759-called-me-and-came-within-20minutes-assessed-my-situation-left-came-back-with-parts.html) - [ celia s ★★★★★ Colin is the best...He answers the phone and comes when you schedule him...His guys are so pleasant. I wont call any other plumber now that we found Colin! ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13816-colin-is-the-besthe-answers-the-phone-and-comes-when-you-schedule-himhis-guys.html) - [ Emily Borgus ★★★★★ Colin was quick and professional. He treated our leaking sink so fast and he was so nice! Would highly recommend and will use again! ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13738-colin-was-quick-and-professional-he-treated-our-leaking-sink-so-fast-and-he.html) - [ Kay ★★★★★ Pleasant, professional and they do good work. Nothing more need be said. ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13824-pleasant-professional-and-they-do-good-work-nothing-more-need-be-said.html) - [ Geoffrey Fasy ★★★★★ Colin came out, an inspected my outside drainage system. He tried various methods and was able to pin point the issue along with cleaning out my entire network of piping. He's also helped out with ... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13831-colin-came-out-an-inspected-my-outside-drainage-system-he-tried-various-methods-and.html) - [ David S ★★★★★ I had a bathtub clog and did some research on who to use. My friends also used this service so I felt good about that. I went to the website, submitted a request for service and had a response to m... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13754-i-had-a-bathtub-clog-and-did-some-research-on-who-to-use-my.html) - [ Melissa Brown ★★★★★ Went into the basement to turn on the water access outdoors for the season and the valve started leaking. My boyfriend was at work so I called around in a panic. Colin answered right away and asked... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13670-went-into-the-basement-to-turn-on-the-water-access-outdoors-for-the-season.html) - [ Haley Schiefer ★★★★★ Colin was incredibly responsive and professional when we reached out for assistance on installing a new dishwasher and faucet. From the point of first contact to completion, Colin kept us updated e... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13875-colin-was-incredibly-responsive-and-professional-when-we-reached-out-for-assistance-on-installing.html) - [ Lucy Schoedel ★★★★★ Colin is our hero!! Our house is 100 years old and has some seriously tricky plumbing. Before he cleaned our shower drain, we were showering in ankle deep water all the time. Now, it’s literally ... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13668-colin-is-our-hero-our-house-is-100-years-old-and-has-some-seriously.html) - [ G J ★★★★★ Love that it's a small business and they are quick, came within 2 days of a call for a fix and was very professional, great prices and easy to get in contact with. Will use them as my go to for plu... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13720-love-that-its-a-small-business-and-they-are-quick-came-within-2-days.html) - [ Ben Boggs ★★★★★ Professional and responsive. Needed bath fixtures changed immediately and they were able to fit me into their schedule quickly. ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13733-professional-and-responsive-needed-bath-fixtures-changed-immediately-and-they-were-able-to-fit.html) - [ Colleen Barbato ★★★★★ Colin responded immediately to help fixed my plumbing issue at my rental property. He promply called me back, and fit me in to his busy schedule. He quickly assessed the situation which eased my st... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13663-colin-responded-immediately-to-help-fixed-my-plumbing-issue-at-my-rental-property-he.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://victor.colintheplumberllc.com/victor-plumbers/toilet-plumbers-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://victor.colintheplumberllc.com/drain-cleaning-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://victor.colintheplumberllc.com/victor-plumbers/faucet-plumbers-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://victor.colintheplumberllc.com/victor-plumbers/leak-detection-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://victor.colintheplumberllc.com/water-heaters-victor/tankless-water-heater-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://victor.colintheplumberllc.com/victor-plumbers/commercial-plumbing-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://victor.colintheplumberllc.com/victor-plumbers/leak-detection-victor.html) [](#) [](#) [![Call Colin The Plumber Now!](https://victor.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://victor.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://victor.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://victor.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Victor [ Click to view page in markdown format ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13711-my-water-heater-died-today-and-we-had-water-all-over-the-basement-floor.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://victor.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://victor.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://victor.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By James Chodak", "item": "https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13711-my-water-heater-died-today-and-we-had-water-all-over-the-basement-floor.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "My water heater died today and we had water all over the basement floor. We called Colin at 11 am on a Saturday morning, he called back right away and was able to come over at 4:30, by 5:45 was had a new water heater. Colin made sure to wear covers over his boots everytime he entered the house, he was professional, courteous and friendly. He was reasonably Priced and did not charge us extra to work on Saturday. I would highly recommend Colin for any plumbing needs.", "url": "https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13711-my-water-heater-died-today-and-we-had-water-all-over-the-basement-floor.html", "datePublished": "2023-06-13T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://victor.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://victor.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "James Chodak", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```