--- title: "5 Star Review By Margaret DelPlato" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13859-we-had-an-awwful-smell-and-gross-sludge-coming-up-from-our-kitchen-drains.html" date: "2026-08-28T09:02:01+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://victor.colintheplumberllc.com/) - [ Plumbing](https://victor.colintheplumberllc.com/victor-plumbers.html) - [ Residential](https://victor.colintheplumberllc.com/victor-plumbers/residental-plumbing-victor.html) - [ Leaks and Repipes](https://victor.colintheplumberllc.com/victor-plumbers/leak-detection-victor.html) - [ Faucets & Sinks](https://victor.colintheplumberllc.com/victor-plumbers/faucet-plumbers-victor.html) - [ Showers & Tubs](https://victor.colintheplumberllc.com/victor-plumbers/shower-plumbers-victor.html) - [ Toilet Plumbing](https://victor.colintheplumberllc.com/victor-plumbers/toilet-plumbers-victor.html) - [ Sump Pumps](https://victor.colintheplumberllc.com/victor-plumbers/sump-pump-victor.html) - [ Commercial Plumbing](https://victor.colintheplumberllc.com/victor-plumbers/commercial-plumbing-victor.html) - [ New Water Lines](https://victor.colintheplumberllc.com/victor-plumbers/new-water-line-victor.html "Trenchless Water Line Installation Victor | Trenchless Water Line Repairs Victor") - [ Water Quality Solutions](https://victor.colintheplumberllc.com/victor-plumbers/water-softeners-victor.html) - [ Accessibility Upgrades](https://victor.colintheplumberllc.com/victor-plumbers/accessibility-bathroom-remodel-victor.html) - [ Bathroom Remodeling](https://victor.colintheplumberllc.com/victor-plumbers/bathroom-renovations-victor.html) - [ Drains](https://victor.colintheplumberllc.com/drain-cleaning-victor.html) - [ Drains & Sewers ](https://victor.colintheplumberllc.com/drain-cleaning-victor/drain-sewer-cleaning-repairs-victor.html) - [ Trenchless Sewer Relining](https://victor.colintheplumberllc.com/drain-cleaning-victor/sewer-pipe-relining-victor.html) - [ Septic](https://victor.colintheplumberllc.com/drain-cleaning-victor/septic-system-services-victor.html) - [ Relining](https://victor.colintheplumberllc.com/drain-cleaning-victor/sewer-pipe-relining-victor.html) - [ Water Heaters](https://victor.colintheplumberllc.com/water-heaters-victor.html) - [ Water Heaters](https://victor.colintheplumberllc.com/water-heaters-victor/repair-water-heater-victor.html) - [ Tankess Water Heaters](https://victor.colintheplumberllc.com/water-heaters-victor/tankless-water-heater-victor.html) - [ Why Colin](https://victor.colintheplumberllc.com/guarantee.html) - [ Your Guarantee](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - [ Testimonials](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ About Us](https://victor.colintheplumberllc.com/guarantee/about-colin-the-plumber.html) - [ Areas](https://victor.colintheplumberllc.com/victor-ny-plumbing-contractors.html) - [ Careers](https://victor.colintheplumberllc.com/careers.html) - [ Call Us](https://victor.colintheplumberllc.com/call-colin-the-plumber.html) - [ Call Us Today](https://victor.colintheplumberllc.com/call-colin-the-plumber/call-colin-the-plumber.html) - [ Book Online](https://victor.colintheplumberllc.com/call-colin-the-plumber/book-online.html) - [ Careers](https://victor.colintheplumberllc.com/call-colin-the-plumber/careers.html) - [ Terms & Privacy](https://victor.colintheplumberllc.com/call-colin-the-plumber/privacy-policy.html) - [ Search](https://victor.colintheplumberllc.com/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted Victor Plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/ea/reviews-totals-google-eaeec39d.png) ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [ ![Victors' Award Winning Plumbing Service](https://victor.colintheplumberllc.com/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Victor - Award Winning Service - ![Plumbers in Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://victor.colintheplumberllc.com/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Victor Plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://victor.colintheplumberllc.com/call-colin-the-plumber.html) - ![New Water Heater Discount Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Special Plumbing Discount Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/9a/friday-special-1-9ad239a6.png) - ![Fast, On-Time Plumbing Service In Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![Sewer Clearing Discount Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/df/2024-o-drain-cleaning-special-2b-df42d23e.png) - ![Trusted Victor Plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) - ![Free Sump Pump Application In Victor*](https://victor.colintheplumberllc.com/templates/pmtheme/cache/be/2024-o-free-app-sump-pump-be510b4c.png) - ![Fast, On-Time Plumbing Service In Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![New Faucet Discount Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/27/2024-o-new-faucet-discount-275a4b46.png) - ![Friendly Local Plumbers in Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Plumbing Financing Available In Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/f7/2024-o-financing-available-f7d7ca73.png) - ![Trusted Victor Plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) [](#) [](#) 5 Star Review By Margaret DelPlato We had an awwful smell and gross sludge coming up from our kitchen drains (we have two sinks.) A member of the team was at our house within an hour of us messaging them. He cleaned the drains and made some suggestions about how to best manage the issue going forward. In addition he found some deficiencies in the plumbing done by our general contractor during a major kitchen renovation two years ago. They will be back to address them in the near future. We highly recommend Colin and his company! - [ Prev](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13712-i-contacted-colin-for-information-re-a-new-hot-water-tank-he-provided-.html) - [Next ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13711-my-water-heater-died-today-and-we-had-water-all-over-the-basement-floor.html) [ Back to All Reviews ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Victor, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Victor, call Colin The Plumber!](https://victor.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Victor, call Colin The Plumber!](https://victor.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Victor, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Victor plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Victor plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Terrence Bacon ★★★★★ Fantastic customer experience with well informed estimates to decide my best options. Loved their level of communication and the installer was A+. ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13846-fantastic-customer-experience-with-well-informed-estimates-to-decide-my-best-options-loved-their.html) - [ Mindy Bloom ★★★★★ A friend recommended Colin, and I am glad he did. Colin returned my call vey quickly. He is expedient, professional and personable. I will definitely call him with any future plumbing needs. ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13868-a-friend-recommended-colin-and-i-am-glad-he-did--colin-returned-my.html) - [ Helen Lombardo ★★★★★ Colin was excellent to work with. He was responsive, on time, neat, organized and explained the issue and what he did to resolve it. Professional and very kind. I highly recommend Colin the Plumber... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13690-colin-was-excellent-to-work-with-he-was-responsive-on-time-neat-organized-and.html) - [ Martin Bontrager ★★★★★ Colin and his crew are fantastic and I couldn't recommend them any higher ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13828-colin-and-his-crew-are-fantastic-and-i-couldnt-recommend-them-any-higher.html) - [ Josh Kaplan ★★★★★ Colin is very professional and does quality work. He was not only responsive when we called due to a toilet leak, but he walked us through everything we needed to know to make sure we fully underst... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13669-colin-is-very-professional-and-does-quality-work-he-was-not-only-responsive-when.html) - [ R. Allen ★★★★★ Colin was quick to respond to a late night call; very professional; skilled workmanship; an excellent communicator. I highly recommend Colin the Plumber. ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13770-colin-was-quick-to-respond-to-a-late-night-call-very-professional-skilled-workmanship.html) - [ TAZAWARYA AHLA (HEBREW ZEL_EL) ★★★★★ Colin is a gentleman he provides great service with a great attitude. I'm a new homeowner and was in need of a plumber, Colin is now my go to Plumber. I would highly recommend you won't be disappoi... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13800-colin-is-a-gentleman-he-provides-great-service-with-a-great-attitude-im-.html) - [ justin raimondi ★★★★★ Had a kitchen sink back up called at night. Collin came out the next day and helped me understand the problem and give me my best options for fixing it . I highly recommend Collin for all your plum... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13744-had-a-kitchen-sink-back-up-called-at-night-collin-came-out-the-next.html) - [ Stephen Van Keuren ★★★★★ The water pipes at my house were making a cranking noise. I tried everything I could with standard water hammer troubleshoots, but nothing worked. I called Colin and he did an amazing and thorough ... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13893-the-water-pipes-at-my-house-were-making-a-cranking-noise-i-tried-everything.html) - [ Mandana Marefat ★★★★★ Colin arrived on time , was well equipped for the task and was able to resolve my clogged drain quickly and efficiently ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13895-colin-arrived-on-time--was-well-equipped-for-the-task-and-was-able.html) - [ Jory Osterptak ★★★★★ Colin was very prompt to my request for service, and his colleague Nick showed up within 2 hours of calling. Explained what he was going to do, and the potential costs. Within 2 hours he had the se... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13717-colin-was-very-prompt-to-my-request-for-service-and-his-colleague-nick-showed.html) - [ Samantha Webster ★★★★★ He did work on our professional office building. He troubleshooted and solved the problem. Spent the extra time to get it right. Job well done. ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13734-he-did-work-on-our-professional-office-building-he-troubleshooted-and-solved-the-problem.html) - [ Joseph Schneemann ★★★★★ Well today I met a fine young man today. I had a unique rather embarrassing plumbing problem. Colin was quick to answer the call and even quicker to arrive. No judgment, and quickly accessed the is... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13773-well-today-i-met-a-fine-young-man-today-i-had-a-unique-rather.html) - [ James Chodak ★★★★★ My water heater died today and we had water all over the basement floor. We called Colin at 11 am on a Saturday morning, he called back right away and was able to come over at 4:30, by 5:45 was had... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13711-my-water-heater-died-today-and-we-had-water-all-over-the-basement-floor.html) - [ John H ★★★★★ Professional in every sense. Prompt, clean work, finished job, leaving everything in order and excellent use of technology (answered with live operator, used text to maintain communication every st... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13842-professional-in-every-sense-prompt-clean-work-finished-job-leaving-everything-in-order-and.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://victor.colintheplumberllc.com/victor-plumbers/toilet-plumbers-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://victor.colintheplumberllc.com/drain-cleaning-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://victor.colintheplumberllc.com/victor-plumbers/faucet-plumbers-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://victor.colintheplumberllc.com/victor-plumbers/leak-detection-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://victor.colintheplumberllc.com/water-heaters-victor/tankless-water-heater-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://victor.colintheplumberllc.com/victor-plumbers/commercial-plumbing-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://victor.colintheplumberllc.com/victor-plumbers/leak-detection-victor.html) [](#) [](#) [![Call Colin The Plumber Now!](https://victor.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://victor.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://victor.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://victor.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Victor [ Click to view page in markdown format ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13859-we-had-an-awwful-smell-and-gross-sludge-coming-up-from-our-kitchen-drains.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://victor.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://victor.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://victor.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Margaret DelPlato", "item": "https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13859-we-had-an-awwful-smell-and-gross-sludge-coming-up-from-our-kitchen-drains.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "We had an awwful smell and gross sludge coming up from our kitchen drains (we have two sinks.) A member of the team was at our house within an hour of us messaging them. He cleaned the drains and made some suggestions about how to best manage the issue going forward. In addition he found some deficiencies in the plumbing done by our general contractor during a major kitchen renovation two years ago. They will be back to address them in the near future. We highly recommend Colin and his company!", "url": "https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13859-we-had-an-awwful-smell-and-gross-sludge-coming-up-from-our-kitchen-drains.html", "datePublished": "2023-06-13T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://victor.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://victor.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Margaret DelPlato", "url": "https://www.facebook.com/ColinThePlumberLLC/reviews" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```