--- title: "5 Star Review By Kelsey Guida" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13882-we-were-having-some-issues-with-our-garage-draining-system-which-was-causing-water.html" date: "2026-08-28T09:00:07+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://victor.colintheplumberllc.com/) - [ Plumbing](https://victor.colintheplumberllc.com/victor-plumbers.html) - [ Residential](https://victor.colintheplumberllc.com/victor-plumbers/residental-plumbing-victor.html) - [ Leaks and Repipes](https://victor.colintheplumberllc.com/victor-plumbers/leak-detection-victor.html) - [ Faucets & Sinks](https://victor.colintheplumberllc.com/victor-plumbers/faucet-plumbers-victor.html) - [ Showers & Tubs](https://victor.colintheplumberllc.com/victor-plumbers/shower-plumbers-victor.html) - [ Toilet Plumbing](https://victor.colintheplumberllc.com/victor-plumbers/toilet-plumbers-victor.html) - [ Sump Pumps](https://victor.colintheplumberllc.com/victor-plumbers/sump-pump-victor.html) - [ Commercial Plumbing](https://victor.colintheplumberllc.com/victor-plumbers/commercial-plumbing-victor.html) - [ New Water Lines](https://victor.colintheplumberllc.com/victor-plumbers/new-water-line-victor.html "Trenchless Water Line Installation Victor | Trenchless Water Line Repairs Victor") - [ Water Quality Solutions](https://victor.colintheplumberllc.com/victor-plumbers/water-softeners-victor.html) - [ Accessibility Upgrades](https://victor.colintheplumberllc.com/victor-plumbers/accessibility-bathroom-remodel-victor.html) - [ Bathroom Remodeling](https://victor.colintheplumberllc.com/victor-plumbers/bathroom-renovations-victor.html) - [ Drains](https://victor.colintheplumberllc.com/drain-cleaning-victor.html) - [ Drains & Sewers ](https://victor.colintheplumberllc.com/drain-cleaning-victor/drain-sewer-cleaning-repairs-victor.html) - [ Trenchless Sewer Relining](https://victor.colintheplumberllc.com/drain-cleaning-victor/sewer-pipe-relining-victor.html) - [ Septic](https://victor.colintheplumberllc.com/drain-cleaning-victor/septic-system-services-victor.html) - [ Relining](https://victor.colintheplumberllc.com/drain-cleaning-victor/sewer-pipe-relining-victor.html) - [ Water Heaters](https://victor.colintheplumberllc.com/water-heaters-victor.html) - [ Water Heaters](https://victor.colintheplumberllc.com/water-heaters-victor/repair-water-heater-victor.html) - [ Tankess Water Heaters](https://victor.colintheplumberllc.com/water-heaters-victor/tankless-water-heater-victor.html) - [ Why Colin](https://victor.colintheplumberllc.com/guarantee.html) - [ Your Guarantee](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - [ Testimonials](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ About Us](https://victor.colintheplumberllc.com/guarantee/about-colin-the-plumber.html) - [ Areas](https://victor.colintheplumberllc.com/victor-ny-plumbing-contractors.html) - [ Careers](https://victor.colintheplumberllc.com/careers.html) - [ Call Us](https://victor.colintheplumberllc.com/call-colin-the-plumber.html) - [ Call Us Today](https://victor.colintheplumberllc.com/call-colin-the-plumber/call-colin-the-plumber.html) - [ Book Online](https://victor.colintheplumberllc.com/call-colin-the-plumber/book-online.html) - [ Careers](https://victor.colintheplumberllc.com/call-colin-the-plumber/careers.html) - [ Terms & Privacy](https://victor.colintheplumberllc.com/call-colin-the-plumber/privacy-policy.html) - [ Search](https://victor.colintheplumberllc.com/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted Victor Plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/ea/reviews-totals-google-eaeec39d.png) ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [ ![Victors' Award Winning Plumbing Service](https://victor.colintheplumberllc.com/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All Victor - Award Winning Service - ![Plumbers in Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://victor.colintheplumberllc.com/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![Victor Plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://victor.colintheplumberllc.com/call-colin-the-plumber.html) - ![New Water Heater Discount Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Special Plumbing Discount Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/9a/friday-special-1-9ad239a6.png) - ![Fast, On-Time Plumbing Service In Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![Sewer Clearing Discount Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/df/2024-o-drain-cleaning-special-2b-df42d23e.png) - ![Trusted Victor Plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) - ![Free Sump Pump Application In Victor*](https://victor.colintheplumberllc.com/templates/pmtheme/cache/be/2024-o-free-app-sump-pump-be510b4c.png) - ![Fast, On-Time Plumbing Service In Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![New Faucet Discount Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/27/2024-o-new-faucet-discount-275a4b46.png) - ![Friendly Local Plumbers in Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Plumbing Financing Available In Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/f7/2024-o-financing-available-f7d7ca73.png) - ![Trusted Victor Plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) [](#) [](#) 5 Star Review By Kelsey Guida We were having some issues with our garage draining system which was causing water to pool on our garage. Colin was quick, professional, and got the job done in only an hour and a half! He explained what the problem was to me thoroughly (even though I know nothing about plumbing ) which made it easy for me to understand. I will definitely be using Colin in the future for any plumbing needs!!! - [ Prev](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13881-a-huge-thank-you-to-colin-for-getting-our-leaky-basement-pipes-fixed-and.html) - [Next ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13665-colin-did-a-great-job-he-was-in-and-out-in-less-than-.html) [ Back to All Reviews ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in Victor, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in Victor, call Colin The Plumber!](https://victor.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in Victor, call Colin The Plumber!](https://victor.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in Victor, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated Victor plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated Victor plumbers](https://victor.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Timothy Michael ★★★★★ Came out to replace my broken water heater. Great communication, very fast, super friendly, and a very reasonable price. I don’t impress easily, but I’m impressed. Would highly recommend. ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13847-came-out-to-replace-my-broken-water-heater-great-communication-very-fast-super-friendly.html) - [ TDOK64 ★★★★★ Last night the pipe above the water heater started to leak. We turned off the water and called Colin. He stopped by this morning and did an excellent job repairing the old piping. A very pleasant y... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13689-last-night-the-pipe-above-the-water-heater-started-to-leak-we-turned-off.html) - [ Tina Gergely ★★★★★ Colin responded to us within hours of my husband contacting him and came out within 48 hours. He had our problem (standing water in our bathtub) solved within 5 minutes and didn’t charge us a thing... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13767-colin-responded-to-us-within-hours-of-my-husband-contacting-him-and-came-out.html) - [ Dick Menke ★★★★★ Came on time, looked at job, gave me a quote and accomplished it quickly. Good experience. ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13728-came-on-time-looked-at-job-gave-me-a-quote-and-accomplished-it-quickly.html) - [ Karin Gagliano ★★★★★ Colin picked up the phone! And when he did, he was so pleasant to speak with. Fixed my issue fast and was very helpful explaining everything. ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13762-colin-picked-up-the-phone-and-when-he-did-he-was-so-pleasant-.html) - [ Raven 76 ★★★★★ Nick needs a raise!!! I am ecstatic with the service! This was an urgent need and Nick got here quickly, and diagnosed the problem in a few minutes. The service was also quite inexpensive. I will b... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13739-nick-needs-a-raise-i-am-ecstatic-with-the-service-this-was-an-urgent.html) - [ Dan Cleveland ★★★★★ Had Nick come over and do some work for me. He was super knowledgeable and hardworking. It’s hard to find a plumber you can trust, and call in any situation without paying an arm and a leg… Colin t... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13857-had-nick-come-over-and-do-some-work-for-me-he-was-super-knowledgeable.html) - [ Claudia Reed ★★★★★ Colin was amazing! He was timeley, reasonably priced, and really good with communication. I plan on using him for future work! ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13874-colin-was-amazing-he-was-timeley-reasonably-priced-and-really-good-with-communication-i.html) - [ James Fazar ★★★★★ I recently needed to replace the main water valve in my home, and I contacted Colin the Plumber for assistance. I was very impressed with the level of service that I received from one of the partne... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13727-i-recently-needed-to-replace-the-main-water-valve-in-my-home-and-i.html) - [ Michael M ★★★★★ I had a sewer backup issue & called Colin. The plumber who came out tried hard with a couple of different machines, but couldn't clear the obstruction, and explained the next steps in getting the c... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13807-i-had-a-sewer-backup-issue--called-colin-the-plumber-who-came-out.html) - [ celia s ★★★★★ Colin is the best...He answers the phone and comes when you schedule him...His guys are so pleasant. I wont call any other plumber now that we found Colin! ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13816-colin-is-the-besthe-answers-the-phone-and-comes-when-you-schedule-himhis-guys.html) - [ Daniel Cleveland ★★★★★ This company has done a number of different jobs for me from snaking toilets to replacing/repairing hot water heaters. They are prompt, knowledgeable and good at what they do. I call them for all j... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13726-this-company-has-done-a-number-of-different-jobs-for-me-from-snaking-toilets.html) - [ Mike Munier ★★★★★ Nick from Collin the plumber came out very fast (same day), was extremely professional and did and an amazing job! He had the job fixed within minutes. Was super kind and would definitely recommend... ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13776-nick-from-collin-the-plumber-came-out-very-fast-same-day-was-extremely-professional.html) - [ Listen Kristin ★★★★★ Very nice, professional and fast since I was in a rush myself for something. ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13849-very-nice-professional-and-fast-since-i-was-in-a-rush-myself-for-something.html) - [ Jordan Coffed ★★★★★ John was incredibly helpful, fixed our kitchen sink issue quickly and efficiently, and pointed us in the right direction to remedy a few other issues. Thanks, John! ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13854-john-was-incredibly-helpful-fixed-our-kitchen-sink-issue-quickly-and-efficiently-and-pointed.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://victor.colintheplumberllc.com/victor-plumbers/toilet-plumbers-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://victor.colintheplumberllc.com/drain-cleaning-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://victor.colintheplumberllc.com/victor-plumbers/faucet-plumbers-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://victor.colintheplumberllc.com/victor-plumbers/leak-detection-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://victor.colintheplumberllc.com/water-heaters-victor/tankless-water-heater-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://victor.colintheplumberllc.com/victor-plumbers/commercial-plumbing-victor.html) - [ ![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://victor.colintheplumberllc.com/victor-plumbers/leak-detection-victor.html) [](#) [](#) [![Call Colin The Plumber Now!](https://victor.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://victor.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber Victor](https://victor.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://victor.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://victor.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber Victor [ Click to view page in markdown format ](https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13882-we-were-having-some-issues-with-our-garage-draining-system-which-was-causing-water.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://victor.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://victor.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://victor.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://victor.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Kelsey Guida", "item": "https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13882-we-were-having-some-issues-with-our-garage-draining-system-which-was-causing-water.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "We were having some issues with our garage draining system which was causing water to pool on our garage. Colin was quick, professional, and got the job done in only an hour and a half! He explained what the problem was to me thoroughly (even though I know nothing about plumbing ) which made it easy for me to understand. I will definitely be using Colin in the future for any plumbing needs!!!", "url": "https://victor.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13882-we-were-having-some-issues-with-our-garage-draining-system-which-was-causing-water.html", "datePublished": "2022-07-18T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://victor.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://victor.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Kelsey Guida", "url": "https://www.facebook.com/ColinThePlumberLLC/reviews" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```